Terms of Use

AI image workflows

PicMaestro uses flux-pro, nano-banana and gpt-image-2.6 as public labels for its AI image workflows. These are service labels, not a promise that a particular underlying model or provider handles every request. Check each tool for available features and settings.

Your account and images

Keep your Google sign-in secure. Upload only images and other material you have the right to use, including any permissions needed from people depicted in them. You retain the rights you have in your uploads. You give PicMaestro permission to store, process and return your content as needed to provide the service.

Credits and digital delivery

PicMaestro’s tools share one credit balance. Eligible users receive 25 welcome Credits after verified registration. Review the quoted cost before starting a job. PicMaestro reserves credits for the job and releases them when a failure or cancellation is confirmed. Downloading another available format of the same result uses no additional credits.

Credit packs are one-time purchases with no automatic renewal. Purchased and welcome Credits have no expiry date. Review the pack size and USD price before checkout. Waffo is the merchant of record and displays the final total, including applicable taxes, at its hosted checkout. Credits are delivered digitally to the account used at checkout once PicMaestro verifies payment. Check your order status in Purchase history. You can leave checkout before submitting payment.

Refunds and payment issues

If you were charged twice, your credits did not arrive, or you want to request a refund, use the Waffo Buyer Portal linked in your order confirmation or contact Waffo support. Include your order reference and purchase date. Waffo’s published buyer terms allow you to submit a request within 120 days of delivery. Eligibility and approval depend on the terms applicable to your order and applicable law. Under Waffo’s published terms, Waffo processes approved refunds to the original payment method within 14 business days of approval. PicMaestro may adjust the associated credit balance after a refund is confirmed. Your mandatory consumer rights, including any applicable withdrawal rights, continue to apply.

Waffo Buyer Terms and Conditions

Content standards and prohibited uses

Do not use PicMaestro to bypass limits, interfere with the service, or upload, create or share material that infringes copyright, privacy or other rights. Prohibited content includes child sexual abuse material, sexually explicit content, graphic violence, hateful content targeting protected groups, and deceptive impersonation or deepfakes.

Copyright and trademark infringement is prohibited. Do not use upscaling, enhancement, restoration, expansion or AI editing to upload, reproduce, generate, modify or distribute content that infringes another person’s copyright, trademarks or other intellectual property rights. This includes unauthorized copies of protected artwork or photographs, counterfeit branded material, and misleading claims of a brand’s endorsement or affiliation. Do not remove or alter watermarks, signatures or copyright notices to conceal infringement. You must have the rights, permission or other lawful basis necessary for your use; AI processing does not grant permission to use someone else’s protected material.

You must have a person’s explicit, freely given consent to the specific use before uploading, creating, editing or sharing an intimate image of them. This applies to photographs and to altered or AI-generated images that appear to depict them. Threatening to share intimate images without consent is also prohibited.

Routine automated safety checks

Content safety checks also take place during ordinary processing, independently of user reports. For image expansion routes that provide a content-moderation or safety-check setting, PicMaestro enables the supported check in its processing requests. The processing service may reject a request or withhold output under its content-safety rules. PicMaestro does not intentionally retry a safety rejection with those checks disabled.

If processing is rejected or no deliverable result is returned, PicMaestro does not deliver that rejected output. The task follows the normal failure-confirmation process, and reserved credits are released when failure is confirmed. Unconfirmed tasks may remain pending until their outcome is resolved. These automatic checks are separate from the manual report and appeal process below.

Coverage depends on the tool and the safeguards available from its processing service. These checks are not a separate platform-wide classifier or a guarantee that every upload and result receives an independent review. They do not establish copyright ownership, trademark permission or consent. Users remain responsible for lawful use, and rights or safety concerns can be reported for manual assessment.

Content reports, review and enforcement

Report prohibited content, copyright or trademark infringement, or other abuse to [email protected]. Use the subject “Content report” and provide an email address where we can contact you.

When reporting abuse or a rights violation, include the relevant page URL or job reference and describe what happened. For an intellectual property report, identify the protected work or trademark, explain the alleged infringement, and describe your ownership or authority to report it. Provide supporting references where available. Leave out passwords, payment card details and illegal attachments; a report can describe the issue without attaching prohibited material.

1. Manual assessment. PicMaestro’s service operator, Tim Team, reviews reports and the relevant content or job records needed to investigate. We may request more information from the reporter or the affected account holder. This is a report-based review process, not a guarantee that every upload or AI result is reviewed before processing or delivery.
2. Priority and timing. Reports involving child safety, credible threats or immediate harm receive priority. Other reports are assessed according to their seriousness and the information available. Review time varies with the evidence and complexity; we may need additional information before a decision can be made.
3. Action and feedback. Where a violation or material risk is identified, PicMaestro may restrict access to the reported content, suspend processing, or suspend an account for serious or repeated abuse. We communicate requests for information and the review outcome by email where contact details are available, subject to privacy, security and legal limits. Content or account details are not disclosed to unrelated parties.
4. Request another review. If you believe a decision was mistaken, reply to the review email or contact support with the relevant job or report reference and any new evidence. The service operator reassesses the decision and communicates the outcome by email. Restrictions may be lifted when appropriate; deleted files may no longer be recoverable.

Content restrictions may also be applied for security risks or material breaches of these terms. Do not submit knowingly false reports or use the reporting process to harass others.

Service operator Tim Team. Contact PicMaestro at [email protected].

AI results and service availability

AI can change faces, text, textures and other details. Review results before publishing or relying on them. Saved creation files stay in your workspace until you delete them and do not expire based on age. Maintenance, technical failures or provider outages may interrupt access. To the extent permitted by law, PicMaestro provides the service as available and excludes liability for indirect or consequential loss. Your mandatory rights and remedies continue to apply.